Cisco Systems OL-10984-01 User Manual

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Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
User Guide for Cisco Unified
Personal Communicator
for Macintosh, Release 1.1
9/14/2006
Text Part Number: OL-10984-01
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Summary of Contents

Page 1 - Personal Communicator

Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax:

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_______________________________________________________CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of

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IndexIN-2User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01topics 5-1configuring 1-5connectingtroubleshooting

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IN-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01IndexSee also soft phone.Detach Preview3-5dial pad GL-1h

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IndexIN-4User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Mmenu itemstroubleshooting10-3merging calls 1-2, 5

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IN-5User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Indexspecifying your custom message 9-11specifying your

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IndexIN-6User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01about 3-1adding to conversations 3-3, 3-4changing

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xiUser Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01CONTENTSCHAPTER 1 Introducing Cisco Unified Personal Commu

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ContentsxiiUser Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Responding to Incoming Calls 2-8Working With Co

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xiiiUser Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01ContentsAbout Merging Calls 5-1Merging Calls 5-2Workin

Page 11 - CONTENTS

ContentsxivUser Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01CHAPTER 10 Troubleshooting 10-1Installation Pro

Page 12 - 4 Using Web Conferencing 4-1

CHAPTER 1-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-011Introducing Cisco Unified Personal Communicator T

Page 13 - 7 Managing Contacts 7-1

Chapter 1 Introducing Cisco Unified Personal Communicator About Cisco Unified Personal Communicator1-2User Guide for Cisco Unified Personal C

Page 14 - 10 Troubleshooting 10-1

1-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01 Chapter 1 Introducing Cisco Unified Personal Commun

Page 15 - Introducing

Chapter 1 Introducing Cisco Unified Personal Communicator Setting Up Cisco Unified Personal Communicator1-4User Guide for Cisco Unified Perso

Page 16 - About Available Features

1-5User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01 Chapter 1 Introducing Cisco Unified Personal Commun

Page 17 - System Requirements

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOM

Page 18 - Setting Up Your Camera

Chapter 1 Introducing Cisco Unified Personal Communicator About Logging In1-6User Guide for Cisco Unified Personal Communicator for Macintosh

Page 19 - Procedure

1-7User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01 Chapter 1 Introducing Cisco Unified Personal Commun

Page 20 - About Logging In

Chapter 1 Introducing Cisco Unified Personal Communicator About the Cisco Unified Personal Communicator Console1-8User Guide for Cisco Unifie

Page 21 - Console

1-9User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01 Chapter 1 Introducing Cisco Unified Personal Commun

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Chapter 1 Introducing Cisco Unified Personal Communicator About the Cisco Unified Personal Communicator Console1-10User Guide for Cisco Unifi

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1-11User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01 Chapter 1 Introducing Cisco Unified Personal Commu

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Chapter 1 Introducing Cisco Unified Personal Communicator Uninstalling1-12User Guide for Cisco Unified Personal Communicator for Macintosh, R

Page 25 - Getting Documentation

CHAPTER 2-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-012Having Conversations This section includes the f

Page 26 - Uninstalling

Chapter 2 Having Conversations Starting Conversations2-2User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-109

Page 27 - Having Conversations

2-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 2 Having Conversations Starting Conversat

Page 28 - Starting Conversations

THIS SOFTWARE IS PROVIDED "AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHAN

Page 29 - Starting Conversations

Chapter 2 Having Conversations Starting Conversations2-4User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-109

Page 30 - Related Topics

2-5User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 2 Having Conversations Starting Conversat

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Chapter 2 Having Conversations Starting Conversations2-6User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-109

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2-7User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 2 Having Conversations Starting Conversat

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Chapter 2 Having Conversations Responding to Incoming Calls2-8User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

Page 34 - Responding to Incoming Calls

2-9User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 2 Having Conversations Working With Conve

Page 35

Chapter 2 Having Conversations Working With Conversations In Progress2-10User Guide for Cisco Unified Personal Communicator for Macintosh, Re

Page 36 - Transferring Calls

2-11User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 2 Having Conversations Working With Conv

Page 37

Chapter 2 Having Conversations Working With Conversations In Progress2-12User Guide for Cisco Unified Personal Communicator for Macintosh, Re

Page 38

2-13User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 2 Having Conversations Working With Conv

Page 39 - Ending Conversations

This document and the information contained herein are provided on an"AS IS" basis and THE CONTRIBUTOR, THE ORGANIZATION HE/SHE REPRESENTS

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Chapter 2 Having Conversations Working With Conversations In Progress2-14User Guide for Cisco Unified Personal Communicator for Macintosh, Re

Page 41 - Using Video

CHAPTER 3-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-013Using Video Topics about video include: • Setting

Page 42 - Previewing Your Video Image

Chapter 3 Using Video Before You Use Video3-2User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01You ca

Page 43 - Starting Video Conversations

3-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 3 Using Video Starting Video Conversation

Page 44 - Conversations

Chapter 3 Using Video Responding to Requests to Add Video to Conversations3-4User Guide for Cisco Unified Personal Communicator for Macintosh

Page 45 - Chapter 3 Using Video

3-5User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 3 Using Video Removing Video from a Conve

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Chapter 3 Using Video Removing Video from a Conversation3-6User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-

Page 47 - Using Web Conferencing

CHAPTER 4-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-014Using Web Conferencing Web conferencing topics in

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Chapter 4 Using Web Conferencing Adding Web Conferencing to Conversations4-2User Guide for Cisco Unified Personal Communicator for Macintosh,

Page 49 - Progress

4-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 4 Using Web Conferencing Working With Web

Page 50 - Comparison with

Cryptographic devices implementing this standard may be covered by U.S. and foreign patents issued to the International Business Machines Corporation

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Chapter 4 Using Web Conferencing Comparison with Cisco Unified MeetingPlace Express Web Meetings4-4User Guide for Cisco Unified Personal Comm

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4-5User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 4 Using Web Conferencing Comparison with

Page 53 - Hosting Conference Calls

Chapter 4 Using Web Conferencing Comparison with Cisco Unified MeetingPlace Express Web Meetings4-6User Guide for Cisco Unified Personal Comm

Page 54 - Merging Calls

CHAPTER 5-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-015Hosting Conference Calls You can create conferenc

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Chapter 5 Hosting Conference Calls About Merging Calls5-2User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10

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5-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 5 Hosting Conference Calls Working With C

Page 57 - Sending E-Mail Messages

Chapter 5 Hosting Conference Calls Working With Conference Calls In Progress5-4User Guide for Cisco Unified Personal Communicator for Macinto

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CHAPTER 6-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-016Sending E-Mail Messages Use the procedures in the

Page 59 - About the Contact List

Chapter 6 Sending E-Mail Messages 6-2User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01

Page 60 - Working With Contacts

CHAPTER 7-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-017Managing Contacts The following topics describe h

Page 61 - Searching for Contacts

* Redistribution and use in source and binary forms, with or without* modification, are permitted provided that the following conditions* are met:**

Page 62 - Accessing Contact Details

Chapter 7 Managing Contacts Working With Contacts7-2User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-0

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7-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 7 Managing Contacts Working With Contacts

Page 64 - Adding Contacts to Groups

Chapter 7 Managing Contacts Working With Contacts7-4User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-0

Page 65 - Deleting Groups

7-5User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 7 Managing Contacts Working with Groups o

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Chapter 7 Managing Contacts Working with Groups of Contacts7-6User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

Page 67 - About Recent Communications

7-7User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 7 Managing Contacts Working with Groups o

Page 68 - Its Entries

Chapter 7 Managing Contacts Working with Groups of Contacts7-8User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

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CHAPTER 8-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-018Working With Recent Communications Recent Communi

Page 70 - Accessing Voice Mail

Chapter 8 Working With Recent Communications Working With the Recent Communications List and Its Entries8-2User Guide for Cisco Unified Perso

Page 71 - Accessing Voice Mail

8-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 8 Working With Recent Communications Work

Page 72

* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT* NOT LIMITED TO, PRO

Page 73 - Viewing Your Current Status

Chapter 8 Working With Recent Communications Accessing Voice Mail8-4User Guide for Cisco Unified Personal Communicator for Macintosh, Release

Page 74 - Specifying Preferences

8-5User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 8 Working With Recent Communications Acce

Page 75 - Setting Up Web Conferencing

Chapter 8 Working With Recent Communications Accessing Voice Mail8-6User Guide for Cisco Unified Personal Communicator for Macintosh, Release

Page 76 - After Logging In

CHAPTER 9-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-019About Your Preferences and Status Preferences and

Page 77 - Choosing the Active Phone

Chapter 9 About Your Preferences and Status Specifying Preferences9-2User Guide for Cisco Unified Personal Communicator for Macintosh, Releas

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9-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 9 About Your Preferences and Status Speci

Page 79 - Information

Chapter 9 About Your Preferences and Status Specifying Preferences9-4User Guide for Cisco Unified Personal Communicator for Macintosh, Releas

Page 80 - Specifying Only the Method

9-5User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 9 About Your Preferences and Status Speci

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Chapter 9 About Your Preferences and Status Specifying Preferences9-6User Guide for Cisco Unified Personal Communicator for Macintosh, Releas

Page 82

9-7User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 9 About Your Preferences and Status Speci

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* as the author of the parts of the library used.* This can be in the form of a textual message at program startup or* in documentation (online or te

Page 84 - Specifying Preferences

Chapter 9 About Your Preferences and Status Specifying Preferences9-8User Guide for Cisco Unified Personal Communicator for Macintosh, Releas

Page 85 - Click Done

9-9User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 9 About Your Preferences and Status Speci

Page 86

Chapter 9 About Your Preferences and Status Specifying Preferences9-10User Guide for Cisco Unified Personal Communicator for Macintosh, Relea

Page 87 - Troubleshooting

9-11User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 9 About Your Preferences and Status Spec

Page 88 - Configuration Problems

Chapter 9 About Your Preferences and Status Specifying Preferences9-12User Guide for Cisco Unified Personal Communicator for Macintosh, Relea

Page 89 - Problems with Reachability

9-13User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 9 About Your Preferences and Status Spec

Page 90 - Problems With Incoming Calls

Chapter 9 About Your Preferences and Status Specifying Preferences9-14User Guide for Cisco Unified Personal Communicator for Macintosh, Relea

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CHAPTER 10-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-0110Troubleshooting The following topics can assist

Page 92 - Problems with Video

Chapter 10 Troubleshooting Installation Problems10-2User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-0

Page 93

10-3User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 10 Troubleshooting Problems with the Con

Page 94 - Problems with Search

* derivative of this code cannot be changed. i.e. this code cannot simply be* copied and put under another distribution licence* [including the GNU P

Page 95 - Enabling Detailed Logging

Chapter 10 Troubleshooting Problems Making Calls10-4User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-0

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10-5User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 10 Troubleshooting Problems During a Con

Page 97 - GLOSSARY

Chapter 10 Troubleshooting Problems with Video10-6User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01P

Page 98 - Glossary

10-7User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 10 Troubleshooting Problems with Web Con

Page 99

Chapter 10 Troubleshooting Problems with Search10-8User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01

Page 100 - OL-10984-01

10-9User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Chapter 10 Troubleshooting Capturing Information

Page 101

Chapter 10 Troubleshooting Capturing Information About Problems10-10User Guide for Cisco Unified Personal Communicator for Macintosh, Release

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GL-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01GLOSSARYCcollaborationSee web conference. consoleThe mai

Page 103

GlossaryGL-2User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01Ppreferred contact method Allows you to specify

Page 104

IN-1User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 OL-10984-01INDEXAactive phone 1-5, 9-5, 10-6choosing 1-9troubleshoo

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