Cisco Systems CHAPTER OL-10041-01 User Manual download pdf

CHAPTER

14-1

User Guide for Cisco Unified Operations Manager

OL-10041-01

Using Notifications

Cisco Unified Operations Manager (Operations Manager) generates alerts in response to events that

occur in the IP Telephony environment and the IP fabric. You can view alerts on Operations Manager

dashboards, such as the Alerts and Events display. In addition, you can configure notifications to forward

information about alerts and events to SNMP trap daemons on other hosts, syslog daemons, and users.

The following topics explain notifications concepts and provide procedures for managing notifications:

• Understanding Notifications, page 14-1

• Configuring Event Sets, page 14-4

• Configuring Notifications, page 14-7

• Customizing Events, page 14-19

Understanding Notifications

This topic describes how Operations Manager determines when to send a notification and introduces the

concepts that you need to be familiar with to configure notifications.

Note Notifications monitor events on device roles, not on device components. For a list of supported events

and the device roles on which they can occur, see Appendix D, “Events Processed.”

What Causes Operations Manager to Send Notifications?

For each alert or event, Operations Manager compares the event, devices, severity, and state against the

configured notification groups and sends a notification when there is a match. Matches can be

determined by user-configured event sets and notification criteria. (The procedure for configuring

notification criteria is described in Configuring Notifications, page 14-7.)

Operations Manager assigns one severity to each alert or event and changes the state of an alert or event

over time, responding to user input and changes on the device. Table 14-1 on page 14-2 lists values for

severity and explains how the state of an alert or event changes over time.

Note You can change event names to names that are more meaningful to you. You can also change the event

severity sent in notifications from the Operations Manager default value to a user-defined value. See

Customizing Events, page 14-19.

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Summary of Contents

Page 1 - Using Notifications

CHAPTER 14-1User Guide for Cisco Unified Operations ManagerOL-10041-0114Using NotificationsCisco Unified Operations Manager (Operations Manager) gener

Page 2 - What Are Notification Groups?

14-10User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsAdding and Editing Device

Page 3

14-11User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsStep 4 Click Next. The Des

Page 4 - Configuring Event Sets

14-12User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsSubscription Type radio bu

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14-13User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsStep 6 Click Next. The Not

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14-14User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsStep 3 Edit the informatio

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14-15User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsStep 4 Click Next. The Des

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14-16User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsSubscription Type radio bu

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14-17User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsStep 6 Click Next. The Not

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14-18User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsViewing Notification Group

Page 11 - Configuring Notifications

14-19User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsCustomizing EventsResuming a NotificationYou can re

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14-2User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsUnderstanding NotificationsWhat Are Notification Gro

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14-20User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsCustomizing EventsWhere Customized Event Severity I

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14-21User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsCustomizing EventsStep 2 For each event that you wa

Page 15

14-22User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsCustomizing EventsStep 2 Select the check box for a

Page 16

14-3User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsUnderstanding Notifications• Service Quality-Based C

Page 17 - Cloning a Notification Group

14-4User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring Event SetsSyslog NotificationsOperations

Page 18 - Suspending a Notification

14-5User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring Event SetsYou can use event sets to:• Li

Page 19 - Customizing Events

14-6User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring Event SetsStep 4 Click OK to save your c

Page 20

14-7User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsStep 2 Select the check box

Page 21

14-8User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsFigure 14-1 Notification Gr

Page 22

14-9User Guide for Cisco Unified Operations ManagerOL-10041-01Chapter 14 Using NotificationsConfiguring NotificationsStatus The notification gro

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