Cisco Systems WFM Installation Manual Page 11

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What’s New in This Version
October 2007 11
What’s New in This Version
WFM 8.2 includes the following new features.
Support for Windows Vista with Internet Explorer 7.0 for clients
Email/Chat scheduling (not through an exception)
Enhanced usability by making ACD populated fields read-only
Simplification of the Call Forecast Calculation screen
Support for Microsoft SQL Server 2005 independent location-like storage
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